Frequently Asked Questions - FAQ

GENERAL

What is Mint Comedy?

Mint Comedy is a digital platform and streaming service that offers top stand-up comedy shows streamed live, uncensored and unedited, from the hottest comedy clubs in the country, plus an on-demand collection of past shows, highlights, comedy series, and more.

Where can I watch Mint Comedy?

You can enjoy Mint Comedy via our website or app, from your computer or any other device that’s connected to the internet, including smartphones, tablets, and Smart TVs.

How can I download the Mint Comedy App?

The Mint Comedy is available for download at the Apple App Store (iOS) and the Google Play Store (Android). You can also download the app for Roku, Samsung TVs, and Amazon Fire.

Can I watch Mint Comedy content for free?

We regularly post a selection of free content to the Mint Comedy app, and our website, MintComedy.com, including highlights from our past live shows and the 24/7 Mint Comedy Channel - a revolving smorgasbord of our favorite comedians doing what they do best. Simply register at MintComedy.com (it’s free) and you’re good to go.

THE SHOWS

Are the comedy shows appropriate for all ages?

Every live show is different, but most contain language that parents might consider inappropriate for children under the age of 14. As a result, parental discretion is strongly recommended.

Can I rewatch a live show at a later date?

Live shows on Mint Comedy can not be viewed at a later date. To make sure you don’t miss a single laugh, it is important to arrive on Saturdays at 7pm PT/10pm ET (or other posted time for the show).

Can I pause a livestream during the show?

Unfortunately, no. We are a livestream platform and aim to capture the spontaneity and unpredictability you experience when attending a stand-up comedy show in-person at the club.

How can I find out more about the comedians who appear on Mint Comedy?

Information about every stand-up comic who appears on Mint Comedy - including social media links, upcoming tour dates, and more, can be found on our Comedians page.

Do the livestream shows start at the same time every week?

Currently all our livestream shows begin Saturdays at 7pm/10pm.

SUBSCRIPTIONS & SINGLE SHOW PPVs

What are the different Mint Comedy Pricing Plans?

You can subscribe to Mint Comedy via our Monthly or Annual plan. The Monthly plan costs $5.99 per month and you can cancel at any time. The Monthly subscription plan includes access to weekly livestreams from the Comedy Cellar NYC, plus our archive of hundreds of hours of hilarious on-demand content.

If you prefer, you can also select the Annual plan, which includes all the benefits of the Monthly plan but at a price of $59.99/year is like getting two months free when compared to the Monthly subscription.

We also offer a PPV Single-Show option that allows you to purchase a single livestream at a cost of $4.99. It’s an opportunity to get a taste of what Mint Comedy is all about before subscribing.

How do I cancel my subscription?

You can cancel your Monthly subscription at any time. You will not be billed further, and can continue to enjoy Mint Comedy until the end of your current subscription period.

NOTE: To cancel your subscription, you must visit our website at www.mintcomedy.com and select “Accounts” and the bottom of any page. We can not currently process cancellations via the Mint Comedy app.

PROMO CODES

I received a Promo Code. How do I use it?

To redeem a Promo Code, you must visit our website to purchase your subscription (We can not currently process promo codes using the Mint Comedy App). When paying for your subscription, enter your promo code in the field above your credit card information. The promotional savings will be applied immediately.

My Promo Code isn't working. What should I do?

If the promo code you received doesn’t work, it may be expired or apply to a previous promotion. If you feel that your promo code is not working because of an error, contact us at support@mintcomedy.com and someone will assist you as soon as possible!

TIPPING

How do I tip the comedians?

During our live shows, the names and images of that evening’s comedians will appear below the main video window. Simply click on the image of the comedian you wish to tip. Then, choose the amount you’d like to tip, leave a message for the comedian (optional), and use your credit card or Stripe account to complete the transaction.

You can tip the comedians while watching the live show on the Mint Comedy app, or on our website, www.mintcomedy.com.

Do the comedians receive 100% of my tip?

Just like a Lyft driver, or a content creator on Twitch, the comedian will receive 100% of the proceeds from your tip (and you’ll receive 100% of their eternal thanks).

CHAT

When can I chat with my fellow stand-up comedy fans?

Chat opens a few minutes before each live show and runs until the end of the show. Chat is unavailable for Mint Comedy highlights, our 24/7 channel, or for on-demand series programming.

How do I create or change my chat handle?

Your chat handle/username is not saved from show to show. So feel free to take on a brand new identity every time you chat!

TECH SUPPORT

Who can I contact if I need help?

Problems with the livestream? Videos not loading correctly? Paid for a subscription but still don’t have access to all the Premium content? Contact us at support@mintcomedy.com and someone will get back to you right away with a solution!